Help box plugin with Wordpress

we are providing the help box plugin for Wordpress which have following features .

it include FAQ , Live chat and Support Ticket in one same place .

we used Rocket chat for Live chat box .

and for FAQ . we use helpscout api to fetch helpscout Articles.

and for the Support Ticket , it had integrated Mach Form

Admin can manage the api url and signature key regarding it

one can edit Help scout api key , Rocket chat Url , Mach Form id

Rocket chat box will pop up when one click on chat button